Shipping policy
Every order is roasted and packed at our Myaree roastery by our small team, who are dedicated to keeping you caffeinated.
Standard Metro Shipping - Australia Wide.
Estimated delivery: 5–7 business days
Cost: From $12
Free shipping: Orders over $110
Perth Metro shipping is carried out by private couriers.
Regional Shipping - Australia wide.
Estimated delivery: Up to 10 business days
Cost: From $18
Free shipping: Orders over $110
All regional orders are sent through Australia Post.
Free Local Delivery
Estimated delivery: 4 business days
Cost: Free within 7km of our Myaree roastery
Local deliveries are made Tuesdays to Fridays by our private courier or one of our roastery staff. We don't deliver weekends.
A Note About Delivery Times
We would love to guarantee these timeframes, but once your coffee leaves our hands, it is at the mercy of couriers and Australia Post—and occasionally, chaos.
Delivery times are estimates and may be affected by delays outside our control. If your order is urgent, email us before ordering, and we’ll help work out the fastest way to get your coffee to you.
Order Processing
Orders placed Friday, Saturday, Sunday & before 12pm Monday will go into Tuesday's run.
Tuesday, Wedneday & Thursday orders will be delivered on Friday.
Orders placed after 2 pm will be processed with the following business day’s orders. For example, an order placed at 5pm on Wednesday will begin processing on Thursday.
Orders placed on Saturday, Sunday or a public holiday will be added to the next business day’s batch.
Tracking Your Order
Once your order has been packed and dispatched, you’ll receive a confirmation email with your tracking information.
Still wondering where your coffee has wandered off to? Check your tracking link first, then contact us at what@grouchandco.com if you need a hand.
International Shipping
International shipping is not currently available through our online store.
For international enquiries, contact us at what@grouchandco.com.
